Posted by: learnsignlanguage | September 20, 2010

Video Relay Service and How to Improve Telecommunications for BSL users

Video Relay Services (VRS) is a proven technology which creates equal access to telecommunications for sign language users and for the hearing who wish to communicate with them. VRS has been universally available in the US for many years but currently it is not widely available in the UK.

How does it work?

Video relay calls are placed in the home or at work. They are held over a standard broadband internet connection through specifically designed easy to use videophones connected to a TV monitor or through a personal computer with a web camera.

The deaf user sees a sign language interpreter on the monitor and signs to the interpreter who then calls the hearing user via a standard phone line and continues to relay the conversation between them.

This is an extremely useful tool in breaking down the communication barriers between parties allowing the Deaf and hearing to converse in their native language.


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